North Shore Lodge Policies


General Policies:

The only guests allowed at North Shore Lodge are the ones registered in your unit.  You can not have visitors or anyone else come to North Shore Lodge for any reason.  
Check in time is at 3PM unless you have paid an early check in fee.  Check out is at 10 AM no exceptions, there are no late check outs.
If you pay for an early check in and do not arrive at that time the fee is still collected.
Please make sure to read all of our policies so that everyone enjoys their stay at our lodge
By providing us with credit card deposit information you are agreeing to all of our policies on the website, in the information letter sent prior to your stay and in the welcome book. 

Cancellation Policy 

Cancellations made 30 days or more prior to the first day of your stay entitles you to a full refund. A credit for a future stay will be granted for cancellations made less than 30 days in advance, but prior to 24 hrs. We are happy to move your reservation to different units or to different dates, based on availability, with at least 24hrs notice. If you cancel any part of your reservation within 24hrs of our check-in time of 3PM, we will process the entire amount of your bill and only issue a credit that does not expire

Group Cancellations

We have a 30 day cancellation policy. If cancellations are made within 30 days of your scheduled stay, no refunds will be given. Groups will get full credit toward a future stay, for any amount paid in advance as follows: 1 day notice per the greater of either 1) the number of units or 2) the number of nights booked. (Example: If you book 5 units for 7 nights, we need at least 7 day notice. If you book 10 units for 3 nights, we need at least 10 day notice.) For cancellations made with less notice, all fees will be processed. 

Guest Responsibilities

The booking guest is responsible for any and all damage and fines for breach of policy in all units booked. Guests who do not abide by our rules are subject to removal from the property and are not entitled to a refund. Please report violations of rules to the North Shore Lodge staff. 


Smoking

There is absolutely no smoking in any of our lodging units..  Please don't allow smoke to drift into open doors and windows.  There is a deep cleaning fee of $250-$350 for rooms have smoke smell. Smoking is prohibited within 15' of our common building entrances and common areas.  

Butts are trash; Please don't litter by throwing them on the ground!  

Butts are a fire hazard; Please extinguish and dispose of them properly. 

Please be considerate of other guests and staff; Don't allow drifting smoke to bother others who may have allergies, asthma or other sensitivities.

Smoking is allowed the following places on the properties:

-On the grounds, but at least 15' from playgrounds, campfires and all building entrances.

 (*doorways, windows, stairways, walkways, decks)

-In your vehicle in the parking area.


Quiet hours are between 10:30PM and 8AM. Be considerate of others during these and all other hours. If you or anyone registered in your unit, your pets, children, music create disturbances during the quiet time you will be contacted, and removal from our property is the outcome of not following our policies.

If you bring a pet, you must read and abide by our Pet Policy. You are responsible for your pet and not following our pet policy will cause extra fines, and possible removal from the property.

Fee Schedule


- Towel Replacement: $10 bath, $7 hand or kitchen, $3 wash

- Bed Linen Replacement: $40 each set, $15 each sheet, $5 each pillowcase

- Mattress: $50 shampoo, $400-$1000 to replace

- Blanket, quilt or comforter: $10 each to wash, $25-$100 to replace
(Please be sure humans don’t drag pet fur onto, in or between the layers of the beds!)

- Cleaning Fur, Mud or other “Stuff” Off Furniture: $10 & up per piece.

- Plumbing: $400+ for backing up the pipes by flushing inappropriate items

- Carpeting: $25-$100 to Shampoo
(Please be sure your cooler drain is closed!)

Pet Policies:

$35 plus tax: Up to 2 dogs, up to a combined total of 70lbs in one unit for the duration of a stay. The pet fee paid only covers the additional cleaning that we do, it does not cover any damage, or stains caused by your pet.

Keep it Clean:

1)  Dogs are not allowed on the balcony for any reason, you must take them out of the front door of the unit and around to the side or back to relieve themselves.

2) Pets are only allowed in units where a “Pet Stay Fee” has been paid. If you bring your pet, you are responsible for cleaning up after it. “Duty Bags", brooms/mops/vacuums, pet towels/rags/paper towels, are in your unit. If you need something, please ask. Thank you for helping keep the floors clean by using the boot trays for your pet's food and water.

3) There are towels under the kitchen sink to use to wipe your dogs feet or to dry them off. Please keep these separate from bath and kitchen towels by using the plastic bags provided.

4) Take your dog to the back lawn, not the front, and use the bags provided to pick up after them. We will charge a $25 fee for picking up after your dog. You will be charged a fee if your dog uses the restroom in the the front yard of the lodge.

5) We want your dog to be comfortable, but not on the beds or furniture.

6) Your dog must be on a leash and under your control at all time

7) If you leave your room you must take your dog with you.

Fee Schedule for Pet Messes

Blanket, quilt or comforter
(Please be sure humans don’t drag pet fur onto, in or between the layers of the beds!)
$10 each to Wash
$100 each to Replace

Cleaning Fur, Mud or other Dog “Stuff” Off Furniture
$50 to $100 if it can be cleaned, if not  replacement cost has to be paid by guest.

Duty and Tinkle
$25 each Pile (outside)
$100 for cleaning pet messes inside of the unit, or replacement cost will be charged to guest

Checking In & Out:

Check-in time is after 3pm and check-out time is 10am.

If you are not out of your accommodations by 10 AM we will charge $30 every 15 minutes you are still in the accommodation.

When checking-out just leave your key on the table and lock the doors