We love sharing the beauty of Grand County with our guests. We do have policies however that are enforced to ensure that all of our guests have a safe, happy and peaceful stay at North Shore Lodge.
The only guests allowed at North Shore Lodge are the ones registered in your unit. You can not have visitors or anyone else come to North Shore Lodge for any reason.
Children under the age of 18 years, can not be left alone at North Shore Lodge for any reason. An adult aged 21 or older must be on site with minors at all times. No one under 18 years of age can be in or on the watercraft at anytime without direct supervision.
Check in time is at 3PM unless you have paid an early check in fee. Check out is at 10 AM, late checkouts are only allowed if requested at least 24 hours in advance and approved by management (late checkout fee will apply).
If you pay for an early check in and do not arrive at that time the fee is still collected. We do not allow anyone to come to the property early (unless the early check in fee has been paid) or stay after their check out time, no exceptions.
Please make sure to read all of our policies so that everyone enjoys their stay at our lodge.
Watercraft are available to use when the water levels are appropriate. Watercraft can NOT be used until everyone in your party has filled out a watercraft waiver, they can be found on this website. Please look at the top of the page for Electronic Waiver. As a courtesy to both the staff and other guests, watercraft should be returned to storage under the patio after use.
When water level is high enough, boats my pull up to the dock for the purpose of picking up or dropping off passengers, but no boats may tie up to the dock, even temporarily. Boat owners and passengers accept all responsibility for injury to people or property (including the dock). Wind and waves can create dangerous conditions around the dock when boats or other watercraft are present. All use of the dock is at your own risk.
There are no tents or shades of any type allowed on our back lawn. If you are in need of that, please ask and we will show you where we allow them.
Do not allow children or pets in the flower beds and please do not allow anyone in your party to pick flowers. They are for the enjoyment of everyone.
There are no grills or any type of cooking devices allowed on the balcony. The only grills allowed are the ones that we provide.
Dishes must be washed in hot water prior to your departure. Units that have dishwashers, please run them before you leave.
If you have more than one vehicle with your party, please make sure to park one behind each other in the front parking lot. Please be considerate of others so that everyone has the ability to park in the top parking lot.
By providing us with credit card deposit information you are agreeing to all of our policies on the website, in the information letter sent prior to your stay and in the welcome book.
A deposit of 50% of the cost of the reservation, before taxes, is due at the time of booking. Deposits taken on reservations made for July or August are NON-REFUNDABLE. Deposits taken on any Holiday or Special Event weekend are NON-REFUNDABLE. This charge will be taken as soon as we receive your reservation. The reservation balance will be charged within 48 hours of your check-in day on the credit card provided for the deposit. If you book within 48 hours of your check-in, we will collect the whole balance, including taxes, which will not be refundable.
If you book a one-night stay with us, the reservation amount will be taken in full; there is no refund for a one-night stay.
Cancellations made 30 days before the first day of your stay entitle you to a refund minus 10% of the total deposit. The refund minus the 10% processing fee will be applied back to the credit card on file; if the credit card has expired, we will issue a check.
Cancellations made within 30-7 days of the first day of your stay; the deposit will be refunded minus a 20% processing fee.
Cancellations made within 7 days of the first day of your stay; the deposit is NON-REFUNDABLE.
Cancellations made less than 48 hours prior to your check in date, the full amount of the reservation will be charged.
No Shows will also be charged the full amount of the reservation.
Reservations made for July and August are NON-REFUNDABLE anytime.
Cancellations made 60 days prior to the first day of your stay entitles you to a refund minus 10% of the total deposit. The fee will be charged on each unit rented. The refund minus the 10% processing fee will be applied back to the credit card on file, if the credit card has expired we will issue a check.
Cancellations made within 60-30 days of the first day of your stay, the deposit will be refunded minus a 20% processing fee.
Cancellations made within 30 days of the first day of your stay, the deposit is NON-REFUNDABLE.
Cancellations made less than 48 hours prior to your check in date, the full amount of the reservation will be charged. No Shows will also be charged the full amount of the reservation.
Reservations made for the months of July and August are NON-REFUNDABLE anytime.
The booking guest is responsible for any and all damage and fines for breach of policy in all units booked. Guests who do not abide by our rules are subject to removal from the property and are not entitled to a refund. Please report violations of rules to the North Shore Lodge staff.
There is absolutely no smoking in any of our lodging units.. Please don't allow smoke to drift into open doors and windows. There is a deep cleaning fee of $250-$350 for rooms have smoke smell. Smoking is prohibited within 25' of our common building entrances and common areas.
There is NO smoking on the balcony.
Butts are trash; Please don't litter by throwing them on the ground!
Butts are a fire hazard; Please extinguish and dispose of them properly.
Please be considerate of other guests and staff; Don't allow drifting smoke to bother others who may have allergies, asthma or other sensitivities.
Smoking is allowed the following places on the properties:
Quiet hours are between 10:30PM and 8AM. Be considerate of others during these and all other hours. If you or anyone registered in your unit, your pets, children, music create disturbances during the quiet time you will be contacted, and removal from our property is the outcome of not following our policies.
You must read and abide by our Pet Policy if you bring a pet. You are responsible for your pet, and not following our pet policy will cause extra fines and possible removal from the property.
- Unwashed dishes: $50/hour to wash any dishes left dirty with a minimum charge of $25
- Towel replacement: $10 bath, $7 hand or kitchen, $3 wash
- Bed linen replacement: $40 each set, $15 each sheet, $5 each pillowcase
- Mattress cover replacement: $30 to replace
- Mattress: $50 shampoo, $400-$1000 to replace
- Blanket, quilt or comforter: $10 each to wash, $25-$100 to replace
(Please be sure humans don’t drag pet fur onto, in or between the layers of the beds!)
- Cleaning fur, mud or other “stuff” off furniture: $10 & up per piece.
- Plumbing: $400+ for backing up the pipes by flushing inappropriate items
- Carpeting: $25-$100 to Shampoo
(Please be sure your cooler drain is closed!)
Pet Fee of $35 per dog/per night in units 2, 3, 4, 6, 7 and 9. when combined weight is less than 75 pounds. When combined weight is greater than 75 pounds, the pet fee is $50/dog/night. Limit of 2 dogs.
Pet Fee of $50 per dog/per night in units 1 (Lake Granby Suite) and 8 (Grand County Suite) when combined weight is less than 100 pounds. When combined weight is greater than 100 pounds, the pet fee is $70/dog/night. Limit of 3 dogs.
Only dogs are allowed.
Service animals are absolutely welcome. Service animals are individually trained to do work or perform tasks for a person with a disability. Pets whose only function is to provide comfort or emotional support do not qualify under the Americans with Disabilities Act. Only service animals will therefore be exempt from the above listed pet fees.
Keep it Clean:
1) Do not place dog waste in the trash can in your unit, please dispose of it in the dumpster located on the west side of the lodge.
2) Pets are only allowed in units where a “Pet Stay Fee” has been paid.
3) If you have rented more than one unit, pets are ONLY allowed in the unit in which the pet fee has been paid. If your pet goes into another unit you will be charged another pet fee. If your pet goes into a pet free unit, you will be charged a fee of $350. Unit #5 is a PET-FREE units.
4) There are towels under the kitchen sink to use to wipe your dogs feet or to dry them off. Please keep these separate from bath and kitchen towels.
5) We want your dog to be comfortable, but not on the beds or furniture. Excessive hair on the furniture or bedding will result in additional cleaning charges.
6) Your dog must be on a leash and under your control when in the front of the property (north side) and while on the shared patio. Dogs are permitted off leash in the yard (south side) only if properly supervised and provided that they do not create any issue or inconvenience to other guests. Management reserves the right to institute a leash requirement in the yard for any or all dogs at any time.
7) Dogs can NOT be left alone in your unit, not even in a dog kennel.
Blanket, quilt or comforter
(Please be sure humans don’t drag pet fur onto, in or between the layers of the beds!)
$10 each to Wash
$100 each to Replace
Cleaning Fur, Mud or other Dog “Stuff” Off Furniture
$50 to $100 if it can be cleaned, if not replacement cost has to be paid by guest.
$25 each Pile (outside)
$100 for cleaning pet messes inside of the unit, or replacement cost will be charged to guest
Check-in time is after 3pm and check-out time is 10am.
If you have not checked out by 10 AM you will be charged $30 every half hour you are still in the accommodation.
When checking-out just leave your key on the table, lock the doors and let managment know of your departure by phone or text message.